Terms of Trade (Wholesale and Export)

These terms apply to wholesale and export sales by Çağrıbaba (Çağrı Emre Karakoçluoğlu) to distributors, importers, clinics, hospitals and other business buyers. Consumer legislation (Turkish Law No. 6502 and the Distance Contracts Regulation) does not apply to commercial purchases; the Turkish Code of Obligations, the Turkish Commercial Code and the terms below apply.

1. Quotations and proforma invoices

A request for quotation (RFQ) is not binding. Our proforma invoices are valid for 15 days unless stated otherwise. Prices are quoted in USD or EUR for the stated delivery term (Incoterms® 2020: EXW Kayseri, FOB Mersin / İstanbul; CIF or DAP on request). The minimum order quantity (MOQ) is stated per product on the proforma.

2. Orders

An order becomes firm when the buyer confirms the proforma in writing and the deposit reaches our account. A firm order may be changed or cancelled only by mutual written agreement; cancellation costs for items already in production or specially sourced are borne by the buyer.

3. Payment

Bank transfer (T/T): unless agreed otherwise, a 30% deposit with the order and the balance before shipment against copies of the shipping documents. For larger orders we accept an irrevocable letter of credit at sight (L/C) from a recognised bank; L/C charges are for the applicant. All bank charges are for the buyer. Export orders are not paid by credit card.

4. Lead time and shipment

Lead times are estimates and start on confirmation of payment; stock items usually ship within 7–21 days. Partial shipments are permitted. Risk passes to the buyer according to the agreed Incoterms rule. Transport insurance is arranged by the buyer except under CIF.

5. Packing and documents

Goods are shipped in export packing. Each shipment is accompanied by a commercial invoice and packing list and, on request, a chamber-certified certificate of origin. CE declarations of conformity, manufacturer certificates (e.g. ISO 13485) and Turkish ÜTS registration details are provided per product on request. Consular legalisation, apostille and similar additional documents are at the buyer's cost.

6. Inspection and claims

The buyer inspects the goods on arrival. Shortages and visible damage must be reported within 7 days of arrival with photographs and the carrier's delivery report; hidden defects within 30 days in writing. Goods not reported in time are deemed accepted.

7. Warranty and liability

Products carry the manufacturer's warranty. Defective items are, at our option, replaced, repaired or credited. Misuse, unauthorised modification, normal wear and transport damage are excluded. Our liability is limited to the invoice value of the product concerned; indirect losses and loss of profit are excluded.

8. Compliance and registration

Import permits, medical device registration, labelling requirements and duties in the destination country are the buyer's responsibility. We supply the technical documentation, CE declarations and free-sale certificates needed for registration.

9. Force majeure

Obligations are suspended for the duration of natural disasters, war, embargoes, epidemics, strikes, governmental measures and similar unforeseeable events.

10. Governing law and jurisdiction

These terms are governed by Turkish law; the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded. The courts and enforcement offices of Kayseri, Türkiye have jurisdiction. The parties may agree on arbitration in writing.

11. Seller